30-Day Return Window
We accept returns within 30 days of delivery for items that are unused, in their original packaging, and in resellable condition. Proof of purchase is required. Please ensure products are securely packaged to prevent any damage during return transit.
Return Shipping
Customers are responsible for return shipping costs. A 15–25% restocking fee may apply depending on the product.
Note: Large, customized, or high-value wellness equipment—such as luxury massage tables, saunas, cold plunge tubs, and adjustable beds—may be considered final sale if opened or used.
Start Your Return
To request a return, email us at charlie@luxewellnesscompany.com with your order number and reason for return.