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Tech Specs
Product & Delivery Specs
Shipping Policy
Reliable, Prompt DeliveryWe deliver premium wellness equipment—including red light therapy panels, luxury massage tables, saunas, exercise bikes, infrared sauna blankets, cold plunge tubs, and adjustable beds—within 5–9 business days for most standard orders. For larger, custom-built, or freight shipments, please allow 10–14 business days, depending on product availability, customization, and delivery location. Estimated shipping times will be shown during checkout for your convenience.> Order Tracking Once your order is dispatched, you’ll receive a tracking link via email so you can follow its progress in real time. We offer nationwide delivery, and international shipping is available upon request. Need assistance? Our customer support team is here to help with any shipping or delivery inquiries to ensure a smooth and timely arrival of your order.
Returns & Refunds Policy – Luxe Wellness Co.
30-Day Return Window
We accept returns within 30 days of delivery for items that are unused, in their original packaging, and in resellable condition. Proof of purchase is required. Please ensure products are securely packaged to prevent any damage during return transit.
Return Shipping
Customers are responsible for return shipping costs. A 15–25% restocking fee may apply depending on the product.
Note: Large, customized, or high-value wellness equipment—such as luxury massage tables, saunas, cold plunge tubs, and adjustable beds—may be considered final sale if opened or used.
Start Your Return
To request a return, email us at charlie@luxewellnesscompany.com with your order number and reason for return.
We offer a curated range of premium wellness equipment, including Red Light Therapy devices, luxury massage tables, saunas, cold plunge tubs, workout equipment, infrared sauna blankets, adjustable beds, and more. Every product is chosen for its quality, performance, and wellness benefits.
Some items may require minimal or full assembly. All products come with clear instructions, and for larger or specialized equipment, we recommend professional assembly for safety and optimal functionality.
Yes—all products include a standard manufacturer’s warranty. Warranty duration and terms vary by product category and are listed on the product page.
Yes, we offer both nationwide and international shipping. International orders may be subject to additional shipping charges and customs duties.
Most standard orders ship within 5–9 business days, while larger or custom-built items may take 10–14 business days depending on availability and delivery location.
We accept returns within 30 days of delivery for unused items in their original packaging and resellable condition. A restocking fee may apply for certain high-value items.
You can reach us via email at charlie@luxewellnesscompany.com or call us at 908-227-9110. Our team is here to assist you with product information, order tracking, and after-sales support.